| CVE-2020-9758 | Date: (C)2020-03-10 (M)2023-12-22 |
An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 9.6 | CVSS Score : 4.3 |
| Exploit Score: 2.8 | Exploit Score: 8.6 |
| Impact Score: 6.0 | Impact Score: 2.9 |
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| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: NETWORK |
| Attack Complexity: LOW | Access Complexity: MEDIUM |
| Privileges Required: NONE | Authentication: NONE |
| User Interaction: REQUIRED | Confidentiality: NONE |
| Scope: CHANGED | Integrity: PARTIAL |
| Confidentiality: HIGH | Availability: NONE |
| Integrity: HIGH | |
| Availability: HIGH | |
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