| CVE-2020-3267 | Date: (C)2020-06-04 (M)2023-12-22 |
A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 7.1 | CVSS Score : 5.5 |
| Exploit Score: 2.8 | Exploit Score: 8.0 |
| Impact Score: 4.2 | Impact Score: 4.9 |
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| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: NETWORK |
| Attack Complexity: LOW | Access Complexity: LOW |
| Privileges Required: LOW | Authentication: SINGLE |
| User Interaction: NONE | Confidentiality: NONE |
| Scope: UNCHANGED | Integrity: PARTIAL |
| Confidentiality: NONE | Availability: PARTIAL |
| Integrity: LOW | |
| Availability: HIGH | |
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