CVE-2020-1778 | Date: (C)2020-11-24 (M)2023-12-22 |
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
CVSS Score and Metrics +CVSS Score and Metrics -CVSS V3 Severity: | CVSS V2 Severity: |
CVSS Score : 4.3 | CVSS Score : 4.0 |
Exploit Score: 2.8 | Exploit Score: 8.0 |
Impact Score: 1.4 | Impact Score: 2.9 |
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CVSS V3 Metrics: | CVSS V2 Metrics: |
Attack Vector: NETWORK | Access Vector: NETWORK |
Attack Complexity: LOW | Access Complexity: LOW |
Privileges Required: LOW | Authentication: SINGLE |
User Interaction: NONE | Confidentiality: PARTIAL |
Scope: UNCHANGED | Integrity: NONE |
Confidentiality: LOW | Availability: NONE |
Integrity: NONE | |
Availability: NONE | |
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