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CVE
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CVE-2020-1771Date: (C)2020-04-27   (M)2023-12-22


Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V3 Severity:CVSS V2 Severity:
CVSS Score : 5.4CVSS Score : 3.5
Exploit Score: 2.3Exploit Score: 6.8
Impact Score: 2.7Impact Score: 2.9
 
CVSS V3 Metrics:CVSS V2 Metrics:
Attack Vector: NETWORKAccess Vector: NETWORK
Attack Complexity: LOWAccess Complexity: MEDIUM
Privileges Required: LOWAuthentication: SINGLE
User Interaction: REQUIREDConfidentiality: NONE
Scope: CHANGEDIntegrity: PARTIAL
Confidentiality: LOWAvailability: NONE
Integrity: LOW 
Availability: NONE 
  
Reference:
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-08/
openSUSE-SU-2020:0551
openSUSE-SU-2020:1475
openSUSE-SU-2020:1509

CWE    1
CWE-79

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