| CVE-2020-10100 | Date: (C)2020-03-05 (M)2023-12-22 |
An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 6.5 | CVSS Score : 4.0 |
| Exploit Score: 2.8 | Exploit Score: 8.0 |
| Impact Score: 3.6 | Impact Score: 2.9 |
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| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: NETWORK |
| Attack Complexity: LOW | Access Complexity: LOW |
| Privileges Required: LOW | Authentication: SINGLE |
| User Interaction: NONE | Confidentiality: PARTIAL |
| Scope: UNCHANGED | Integrity: NONE |
| Confidentiality: HIGH | Availability: NONE |
| Integrity: NONE | |
| Availability: NONE | |
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