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CVE
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CVE-2019-20002Date: (C)2020-04-28   (M)2023-12-22


Formula Injection exists in the export feature in SolarWinds WebHelpDesk 12.7.1 via a value (provided by a low-privileged user in the Subject field of a help request form) that is mishandled in a TicketActions/view?tab=group TSV export by an admin user.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V3 Severity:CVSS V2 Severity:
CVSS Score : 7.8CVSS Score : 6.0
Exploit Score: 1.8Exploit Score: 6.8
Impact Score: 5.9Impact Score: 6.4
 
CVSS V3 Metrics:CVSS V2 Metrics:
Attack Vector: LOCALAccess Vector: NETWORK
Attack Complexity: LOWAccess Complexity: MEDIUM
Privileges Required: NONEAuthentication: SINGLE
User Interaction: REQUIREDConfidentiality: PARTIAL
Scope: UNCHANGEDIntegrity: PARTIAL
Confidentiality: HIGHAvailability: PARTIAL
Integrity: HIGH 
Availability: HIGH 
  
Reference:
https://medium.com/%40ayaan.saikia91/formula-injection-vulnerability-on-solarwinds-webhelpdesk-12-7-1-37569cd4cdc1

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