| CVE-2023-2534 | Date: (C)2023-05-09 (M)2023-11-10 |
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via
ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data).��Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation
and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 8.1 | CVSS Score : |
| Exploit Score: 2.8 | Exploit Score: |
| Impact Score: 5.2 | Impact Score: |
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| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: |
| Attack Complexity: LOW | Access Complexity: |
| Privileges Required: LOW | Authentication: |
| User Interaction: NONE | Confidentiality: |
| Scope: UNCHANGED | Integrity: |
| Confidentiality: HIGH | Availability: |
| Integrity: NONE | |
| Availability: HIGH | |
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