This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel. This service is involved in the process of displaying/reporting issues and solutions to/from Microsoft. In a high security environment, preventing this information from being sent can help reduce privacy concerns for sensitive corporate information. Default: Manual. Counter Measure: The recommended state for this setting is Disabled. Potential Impact: Sending and viewing system-level problem reports and solutions to and from Microsoft may no longer function Fix: (1) GPO: Computer Configuration\Windows Settings\Security Settings\System Services\Problem Reports and Solutions Control Panel Support (2) REG: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wercplsupport!Start