CVE-2021-21435 | Date: (C)2021-02-09 (M)2023-12-22 |
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
CVSS Score and Metrics +CVSS Score and Metrics -CVSS V3 Severity: | CVSS V2 Severity: |
CVSS Score : 6.5 | CVSS Score : 4.3 |
Exploit Score: 2.8 | Exploit Score: 8.6 |
Impact Score: 3.6 | Impact Score: 2.9 |
|
CVSS V3 Metrics: | CVSS V2 Metrics: |
Attack Vector: NETWORK | Access Vector: NETWORK |
Attack Complexity: LOW | Access Complexity: MEDIUM |
Privileges Required: NONE | Authentication: NONE |
User Interaction: REQUIRED | Confidentiality: PARTIAL |
Scope: UNCHANGED | Integrity: NONE |
Confidentiality: HIGH | Availability: NONE |
Integrity: NONE | |
Availability: NONE | |
| |