CVE-2019-12746 | Date: (C)2019-08-22 (M)2023-09-07 |
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
CVSS Score and Metrics +CVSS Score and Metrics -CVSS V3 Severity: | CVSS V2 Severity: |
CVSS Score : 6.5 | CVSS Score : 4.3 |
Exploit Score: 2.8 | Exploit Score: 8.6 |
Impact Score: 3.6 | Impact Score: 2.9 |
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CVSS V3 Metrics: | CVSS V2 Metrics: |
Attack Vector: NETWORK | Access Vector: NETWORK |
Attack Complexity: LOW | Access Complexity: MEDIUM |
Privileges Required: NONE | Authentication: NONE |
User Interaction: REQUIRED | Confidentiality: PARTIAL |
Scope: UNCHANGED | Integrity: NONE |
Confidentiality: HIGH | Availability: NONE |
Integrity: NONE | |
Availability: NONE | |
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