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CVE
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CVE-2018-19141Date: (C)2018-11-26   (M)2023-12-22


Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V3 Severity:CVSS V2 Severity:
CVSS Score : 4.8CVSS Score : 3.5
Exploit Score: 1.7Exploit Score: 6.8
Impact Score: 2.7Impact Score: 2.9
 
CVSS V3 Metrics:CVSS V2 Metrics:
Attack Vector: NETWORKAccess Vector: NETWORK
Attack Complexity: LOWAccess Complexity: MEDIUM
Privileges Required: HIGHAuthentication: SINGLE
User Interaction: REQUIREDConfidentiality: NONE
Scope: CHANGEDIntegrity: PARTIAL
Confidentiality: LOWAvailability: NONE
Integrity: LOW 
Availability: NONE 
  
Reference:
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html
https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/

CPE    1
cpe:/o:debian:debian_linux:8.0
CWE    1
CWE-79

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